Supporting you in times of need
Supporting you in times of need
HBBS (Havering and Brentwood Bereavement Service) is a local ‘not for profit’ organisation which was founded in 1989. We offer a professional and confidential counselling service to local adults, young people and children. In the first instance our work was primarily addressing issues relating to bereavement but over the years we have diversified our work in response to the needs of local people and now offer generic counselling to support people of all ages with a wide range of issues. However, our bereavement support work continues to be important to us.
Our work covers not only the Havering and Brentwood areas, but also extends to Billericay, Wickford, Laindon, Pitsea and Basildon areas and we have access to counselling rooms across this geographical area.
We employ a systematic grant application strategy, seeking at least one significant funder each year. These have included Children In Need, Big Lottery and City Bridge Trust amongst others. These are supplemented with smaller grants, donations and fundraising. Annually we organise a team for the Brentwood Half Marathon and Fun Run, a Golf Day and a Ball, plus a couple of family evenings eg Bingo or Race Nights. Individuals also organise events such as a Paris to Upminster Bike Challenge, Boxing Nights and Sky dive.
We are also appreciative of the efforts not only of our ‘Friends of HBBS’ group, but also individual donations.
If you wish to make a donation, please contact the Finance Department on 01708 716870.
We shall be advertising new roles shortly
There are a range of opportunities if you wish to volunteer for HBBS.
We offer volunteer placements for students currently studying for counselling degrees. Also, there is the opportunity to work in our office, help organise or participate in events or even join our Governing Body. Please contact us by email at firstname.lastname@example.org, or by phone on 01708 716870 if you would like further information.
How can we help?
To access support, make a donation, enquire about fundraising or volunteering, please get in touch.
Phone (Clinical Line) 01277 283199
Non Clinical Line (Finance, Marketing, Fundraising, Personnel) 01277 283190
HAVERING & BRENTWOOD BEREAVEMENT SERVICE
How we use your data
HBBS takes its responsibilities on the confidentiality of your personal information very seriously.
Where your data is held
Your personal data is held on secure servers operated by HBBS and an IT agency contracted by us. We comply with the protection offered to you under the Data Protection Act 1998 (to be replaced by the General Data Protection Regulation 2018) and on rare cases where we need to transfer your data outside of the EEA to provide a service, the service provider must comply with the EU-U.S. Privacy Shield Framework (currently only needed for the use of our email marketing provider Mailchimp).
Personal data is collected and stored securely subject to stringent security measures, with robust policies, technical and organisational systems to manage and protect your personal information. Data encryption and up to date security software are employed to ensure confidentiality and to guard against unauthorised access, unlawful processing, accidental loss, damage or destruction.
The information we collect:
As well as name(s) and contact details, we ask for information about families and their needs; any other information we gather helps HBBS tailor the services it provides to meet the needs.
As well as name and contact details, HBBS ask for information about how the client/contact would like to be contacted.
What we do with your data and what we don’t do
We will process the data you supply to give you appropriate information about HBBS. Processing is necessary for HBBS’s legitimate interests in carrying out its role as a registered charity supporting families who have children and young people with any special need or disability, or for carrying out its obligations as an employer.
If consent has been given, we may communicate with you, as appropriate, via e-mail, post or telephone (regarding family services) about the services and activities of HBBS. We will not share your data for marketing purposes outside HBBS.
Access to your information
The client has the right to ask for a copy of the personal information that HBBS holds about them and to correct any inaccuracies in that information. They also have the right to object about the use of their data. If access to the information is required the client will need to contact HBBS in writing at the address above.
Newsletters & Magazines
HBBS’s newsletters and magazines will be used to inform clients of news related to HBBS Services, inspiring stories and updates on our work including fundraising and events. Our mailing lists will not be sold, rented or leased to any third-parties. We may use code within our e-mail versions to identify open rates and click through rates. This enables us to identify which individuals have opened the message or clicked on links within it and better tailor any follow-up communications. You can unsubscribe from mailings at any time by clicking on the unsubscribe link within the mailing.
Changes to this policy
We may gather information about your general use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.
You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.
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