Primarily through individual counselling and advice and support we have developed a good reputation as a professional, experienced and well-informed local organisation prepared to work with individuals, other voluntary organisations, schools and statutory bodies to improve emotional well-being in our communities.

Our support workers were initially more befrienders than counsellors but now our team of 13 counsellors are all appropriately trained and experienced and all members of our regulatory body the British Association of Counsellors and Psychotherapists (BACP) and all our practices adhere to the BACP Ethical Framework.

We now deliver in excess of 3,000 sessions per year, over 1,000 of which are Children’s Bereavement counselling sessions and we also offer a counselling project for the carers of people affected by Dementia and a range of early intervention strategies in some schools.

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We are fortunate and extremely grateful to receive funding from BBC Children In Need for our Children's bereavement service for primary aged children, and from Big Lottery Reaching Communities fund for secondary aged young people. Essex Community Foundation for adult counselling in Brentwood area and North East London Integrates Care Board for work with children and young people in Havering.  

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We continually look for funding in our locality to enable us to provide our services either without charge, or where not possible, to keep our fees as low as possible.